At Aryana Fresh, your satisfaction is our priority
Refund & Return Policy
We are committed to providing fresh, high-quality nuts and dry fruits. If there is ever an issue with your order, our team is here to help you quickly and efficiently.
1. Regular Orders What Can Be Returned
- Damaged or spoiled products
- Wrong item delivered
- Tampered or opened packaging on arrival
- Issues must be reported within 24 hours of delivery
What Cannot Be Returned
- Change of mind
- Taste preferences
- Incorrect selection by customer
- Requests made after 24 hours
Refund Process
- Provide your order number along with photos or videos of the issue.
- Once approved, your refund will be processed within 3 to 5 business days.
- Refunds are issued to the original payment method or as store credit.
- Due to food safety standards, returns are usually not required.
2. Gift Orders
- Gift orders are non-returnable once delivered.
- Any issues must be reported by the sender within 24 hours.
- Only damaged or incorrect items are eligible for replacement or refund.
3. Wholesale / Bulk Orders
- Wholesale and bulk orders are non-returnable after dispatch.
- Only damaged or incorrect items can be claimed.
- Issues must be reported within 24 hours of delivery.
- Refunds or replacements are provided only for affected items.
- Partial refunds may be issued if only some items are affected.
Get In touch
We aim to respond to all enquiries within a few hours during business hours. Your satisfaction matters to us, and we will do everything we can to make things right.
